Conditions of Use

DMarie Design orders are packaged and checked by our Quality Control Department and insured for their value before they are shipped.

DMarie Design ships to all 48 contiguous states, Alaska and Hawaii. We will also consider shipping elsewhere in the world if contacted. Please email special requests to customerservice@dmariedesign.com.

DMarie Design orders are usually shipped via U.S. Postal Service. All orders have mandatory shipping insurance added at actual charges to protect your investment.

Dmarie Design is required to charge sales tax on items shipped or purchased within the state of Texas.

MONEY BACK GUARANTEE

Money Back Guarantee: All DMarie Design merchandise has a 30-day money back customer satisfaction guarantee and a 30-day warranty from the invoice date of sale against man- facture defect, except for Special Length cuts and items which are made to Order which cannot be returned for refund or exchanges. Due to health code regulation earrings and body jewelry are not returnable. Only store credit will be issued.

SAFETY

Secure Server: When you place your order with DMarie Design, you are using our secure server. Our secure server encrypts all of the personal information you submit to us. This helps maintain the confidentiality of your information. You can feel Confidant when ordering online.

RETURNS

DMarie Design must receive all Returns within 30 days of invoice date. If there are any problems with your order, please contact DMarie Design right away. When returning any merchandise for credit or exchange, please follow the instructions below.

1. Contact DMarie Design to receive a Return Material Authorization (RMA) Number. This number should be written on both the inside and outside of all return packaging.

2. Please include a copy of the invoice, all original materials and a brief description explaining reason for return. Items without a correct legible invoice, original materials and RMA number will not be eligible for return.

3. Please make sure all returned items are insured against loss. DMarie Design is not liable for any returned items that become lost or are damaged in return shipment. NO COD accepted.

Once returned item(s) are received, they are carefully inspected by our Quality Control Department. Items that show signs of wear, resizing, engraving, altering or damaged in any way cannot be accepted for credit or exchange. All approved refunds from orders paid by credit card are credited to the same credit card in which the purchase was made minus original shipping and handling charges. Please allow 3-5 weeks for credit to appear on credit card. All approved refunds from orders paid by check, are mailed out via U.S. mail within 5 days after approval for refund minus original shipping and handling charges.